Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website or use a mobile application. They are widely used to make websites and apps work more efficiently and provide information to website owners.

1.1 Types of Cookies

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a specified period or until deleted
• First-Party Cookies: Cookies set by our website directly
• Third-Party Cookies: Cookies set by external services we use

2. How We Use Cookies

We use cookies for various purposes to enhance your experience and improve our services:

2.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

• Session management and authentication
• Security and fraud prevention
• Load balancing and performance optimization
• Remembering your cookie preferences

2.2 Analytical Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics for website traffic analysis
• Page views and user behavior tracking
• Performance monitoring and optimization
• Error tracking and debugging

2.3 Functional Cookies

These cookies enhance website functionality and personalization:

• Remembering your preferences and settings
• Language and region selection
• Form data retention for convenience
• Chat widget functionality

2.4 Marketing Cookies

These cookies are used for advertising and marketing purposes:

• Google Ads and retargeting campaigns
• Facebook Pixel for social media advertising
• LinkedIn analytics and advertising
• Conversion tracking and attribution

3. Specific Cookies We Use

4. Third-Party Services

We use various third-party services that may set their own cookies:

4.1 Google Services

• Google Analytics: Website analytics and reporting
• Google Ads: Advertising and conversion tracking
• Google Tag Manager: Tag and script management
• Google Fonts: Web font delivery
• Google Maps: Interactive maps and location services

4.2 Social Media Platforms

• Facebook: Social plugins and advertising pixels
• LinkedIn: Professional networking and advertising
• Twitter: Social sharing and engagement tracking

4.3 Other Services

• Hotjar: User behavior analytics and heatmaps
• Intercom: Customer support chat widget
• Mailchimp: Email marketing and newsletter management

5. Mobile App Tracking

5.1 Mobile Identifiers

Our mobile applications may use device identifiers similar to cookies:

• Advertising ID (Android) / IDFA (iOS)
• Device ID and installation ID
• App instance ID
• Push notification tokens

5.2 App Analytics

We use the following analytics services in our mobile apps:

• Firebase Analytics for app usage tracking
• Crashlytics for crash reporting
• Facebook Analytics for user engagement
• AppsFlyer for attribution tracking

6. Cookie Consent Management

6.1 Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Customize your cookie preferences
• Learn more about our cookie usage
• Access this Cookie Policy

6.2 Managing Preferences

You can manage your cookie preferences at any time by:

• Clicking the cookie settings link in our footer
• Clearing cookies through your browser settings
• Using browser extensions for cookie management
• Opting out of specific third-party services

7. How to Control Cookies

7.1 Browser Settings

Most browsers allow you to control cookies through their settings:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Settings > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Cookies and Site Permissions

7.2 Opt-Out Links

You can opt out of specific tracking services:

• Google Analytics Opt-out
• Facebook Ad Preferences
• LinkedIn Ad Settings
• Digital Advertising Alliance Opt-out

7.3 Mobile App Controls

For mobile apps, you can control tracking through device settings:

• Android: Settings > Google > Ads > Opt out of Ads Personalization
• iOS: Settings > Privacy > Apple Advertising > Personalized Ads

8. Cookie Consent for EU Users

8.1 GDPR Compliance

For users in the European Union, we comply with GDPR requirements by:

• Obtaining explicit consent before setting non-essential cookies
• Providing clear information about cookie purposes
• Allowing withdrawal of consent at any time
• Maintaining records of consent

8.2 Legal Basis

Our legal basis for cookie usage varies by category:

• Essential Cookies: Legitimate interest for website functionality
• Analytics Cookies: Consent for performance monitoring
• Marketing Cookies: Consent for advertising and marketing
• Functional Cookies: Consent for enhanced user experience

9. Changes to Cookie Usage

We may update our cookie usage and this policy from time to time. When we make significant changes, we will:

• Update the "Last updated" date on this policy
• Notify users through our website or email
• Request new consent if required by law
• Provide clear information about changes

10. Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

• Essential Cookies: Website may not function properly
• Analytics Cookies: We cannot improve user experience based on usage data
• Functional Cookies: Personalization features may not work
• Marketing Cookies: You may see less relevant advertisements

11. Contact Information

If you have questions about our cookie usage or this policy, please contact us: